Shopify Help

Regardless of whether you’re a seasoned Shopify user or new to the platform, Diztinct can assist you with all things Shopify.

Shopify is the most popular and widely-used eCommerce platform in the United States and in the English-speaking world. There are over 2.6 million live stores in the US alone that are powered by Shopify with 874,500 US-based merchants using the platform.

If you’re an eCommerce newcomer, there’s a very high probability that you’ve heard of Shopify and have probably already researched all of the sales and business-growing advantages that can be had with the platform. All you need now is for a professional team of Shopify website developers to turn your ideas into a reality. Or, maybe you’re a long-time Shopify user and you’d like to upgrade your current Shopify site with new features, a new design layout, or are interested in additional SEO and marketing services to maximize your sales and brand exposure. Or, in the worst case scenario, something broke on your website and you need someone to fix it.

If any of these apply to you, Diztinct can help.

Shopify Help and Support from Diztinct

Diztinct is a US-based team of eCommerce experts with over 15 years of web design, development, and industry experience. As officially recognized design partners with Shopify, we know the ins and outs of the Shopify platform and can assist you in any aspect of the system.

Services we offer for Shopify websites include:

  • Accessibility and ADA compliance
  • SEO and marketing
  • Code optimization for improved page load speed performance
  • Website repair, recovery, maintenance, and migration
  • Product category optimization and inventory management
  • Conversion rate optimization

Accessibility and ADA compliance

Accessibility is a critical feature that is appearing more and more on modern websites that allows for universal usability across anyone who may visit your website. This used to apply to just those with disabilities but modern accessibility now encompasses other potentially-restrictive situations such as mobile devices and available network connectivity and network speeds. ADA compliance ensures that your website falls within the acceptable criteria as noted by the Americans with Disabilities Act (ADA). Just like how public buildings are legally-bound to require wheelchair ramps and available handicapped parking spots for their patrons, websites without ADA compliance are at risk of violating ADA which is punishable by law. Diztinct can incorporate the necessary accessibility functions and features to your website, ensuring that anyone anywhere can visit and that your online business is in accordance with current ADA compliance standards.

SEO and Marketing

With nearly 8 million other online retailers in the world and 2.1 million of them hailing from the US, an SEO and marketing plan can help get your website picked up by Google (and other search engines) which, in turn, will help drive traffic to your site. SEO (Search Engine Optimization) is a process of optimizing your website through the incorporation of popular keywords, tagging, and content creation with the purpose of improving your ranks throughout the popular search engines. Google, being the largest one of all, basically sets the rules for SEO and other search engines follow. Of course, there are basic steps that you can–and should–take yourself in regards to good SEO, but mastering SEO can be tricky. We use our 15+ years of eCommerce industry experience to custom build you a specialized SEO and marketing plan according to your business’ needs.

Code Optimization

In conjunction with SEO and marketing, having your website written with good clean code helps search engines take notice of your site and place it higher within their results. The other important benefit that this service provides is that your website’s page load speed performance will improve. Today’s web users expect pages to load in under 2 seconds and if a page takes any longer than that, they’re likely to abandon it and visit elsewhere; another website that doesn’t take so long to load–-possibly, your direct competitor’s website. This is called ‘bounce rate’. It’s the eCommerce equivalent of people visiting a retail store who then leave without buying anything. As an online business store owner, you want as many people as possible to visit your website and make a purchase. Having fast page loading speeds helps to prevent high bounce rates and also carries the added benefit of improved SEO rankings.

Website Repair, Recovery, Maintenance, and Shopify Migration

If you already own and operate an active Shopify store and something has happened to it that negatively affects its usability, you obviously need to have it repaired. Shopify has very basic user tools and functions but getting deep into the inner-workings of Shopify requires advanced coding knowledge in order to diagnose and repair issues. Diztinct has the Shopify website building experience to do just that. We’re also proud to be official Shopify Design Partners, so you can rest assured that when you hire us to perform any Shopify-related task, you’ll be working with a team of Shopify-certified professionals. Alternatively, if you currently have your website on either Yahoo, Volusion, Magento, or any other eCommerce platform and you would like to migrate it over to Shopify, Diztinct can do that for you, as well. We have the technical know-how and Shopify expertise to protect your website’s critical internal information, SEO standings, and keyword rankings during the migration process.

Product Category Optimization and Inventory Management

The more merchandise you sell, the more difficult it is to organize and manage. This is especially true for retailers with complex inventory catalogs that require extremely minute and detailed categorization. Diztinct’s experience with eCommerce retailers of all different industries and fields allows for us to logistically and efficiently reorganize your inventory so that it’s not only easier for your customers to find and for your employees to manage, it also–like many other web optimization tasks–helps improve SEO ranking. Having organized product categories helps search engines zero in on your specific items and (as stated previously) with 2.1 million other retailers on the Internet, you need something that makes you stand out from all the rest.

Conversion Rate Optimization

This goes hand-in-hand with code optimization and bounce rate. Conversion rate is the percentage of visitors to your website that make a purchase versus those who don’t. Ideally, you’d want everyone who visited your website to buy something but because humans are all different and very fickle, that’s just not possible. What is possible, however, is to increase that conversion rate percentage as high as it can go and reduce the bounce rate as low as it can go. We want to help you convert as many of your website’s visitors into actual paying customers. To improve conversion rates on your website, we examine your products, your page layouts, and your product page content to make it appealing to both customers and the search engines who will hone in on it and push it forward in their rankings. This, in turn, will not only drive more traffic but will also improve your sales and conversion rates by positively influencing your visitors to make a purchase and thus become customers.

Premium Shopify Design

For retailers who are interested in launching a brand new Shopify website or are wanting to migrate their existing website from their current platform over to Shopify, we can help you.

Shopify Design Partners

As official Shopify Design Partners, you have full access to our advanced Shopify knowledge and expertise. We work with you every step of the way to ensure that your new Shopify website is built according to your business’ specifications. In today’s age of widespread mobile usage, all of our custom Shopify websites are designed with mobile-friendly Responsive design and are optimized for viewing on phones and tablets as well as desktop computers. Our team is fully capable and readily equipped to undertake any Shopify project that you require.

Shopify Plus Experts

For large-scale operations or enterprise-level retailers, Shopify Plus is the solution. Diztinct can custom build an eye-catching and engaging Shopify Plus website that performs as beautifully as it looks. Our experience with working alongside retailers of all sizes, fields, and industries gives us the knowledge and qualifications to be your preferred Shopify design and development studio. Two of our most recent Shopify website builds include Naturelo and Plumbing Overstock.

Naturelo’s website built on Shopify. Note the Accessibility feature icon in the lower right corner.
Plumbing Overstock’s website built on Shopify. Like all of our Shopify websites, this one is built with mobile-friendly Responsive design.

We have over 15 years’ worth of professional experience in creating custom websites and marketplaces for businesses of all sizes; from small independent startups to full-scale corporations. Our work has been recognized and awarded by some of the top names in the eCommerce industry and we’ve had the privilege to work with globally-renowned companies and brands such as QVC, Clorox, Dickies, Crocs, and Dooney & Bourke among others.

If you’d like to learn more about how Diztinct can offer you all the Shopify help you need to get up and running on their system, contact us or fill out our online quote request form. We look forward to answering your questions, and helping you find the right solution for your Shopify business.

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